At Dustin Shirt Templates, we aim to process your order and deliver your digital products instantly. Due to the nature of digital downloads, cancellations are generally not possible after the purchase is completed.
Order Cancellations:
- Immediate Delivery: As all products are delivered electronically upon purchase, once the order has been placed and the download link is provided, cancellations are not allowed.
- Digital Products: Because digital products are instantly accessible after purchase, cancellations are not possible once the file has been sent.
Exceptions:
If you realize you’ve made an error (such as purchasing the wrong product) and have not yet accessed the download link, you can contact us within 1 hour of purchase. If the download link has not been accessed, we may be able to process a cancellation.
How to Request a Cancellation:
To request a cancellation (before accessing the download link), email us immediately at dus.tha.22@gmail.com with your order number and details. Our team will review your request and respond as quickly as possible.
Customer Support:
If you encounter any issues or have questions, please don’t hesitate to reach out to our support team at dus.tha.22@gmail.com. We’re here to assist you and ensure you have a smooth purchasing experience.